Darko Mirkovic can offer you the following:

Topics:

  • Why is attitude important?
  • How to assume a good stance?
  • How to seek clients?
  • How to make contacts?
  • How to position yourself at the start of an interview?
  • How to establish the “bridge of trust”?
  • How to get to know the client?
  • Why are questions the most powerful sales weapons?
  • What questions should be asked?
  • In what order should those questions be asked?
  • How to respond when a client answers the questions?
  • How to actively listen to the client?
  • How to find the dominant purchase motive?
  • How to use the previous stage as a base for presentation?
  • What features of a product should be used as an advantage?
  • How to link the product with the needs of clients?
  • How to point out advantages?
  • How to link sentences?
  • How to manage complaints?
  • How to simply close a sale?
  • How to close the sale with the consent of the client?
  • What closing methods are there?
  • How to choose an adequate closing method?
  • How to move from a “YES” to implementation?
  • When to enter a cross-sale?
  • How to link products?
  • How to sell as much of a product as possible in a short amount of time?
  • Why is the closing of a sale the best moment to start a new sale?
  • How to get the clients to give you recommendations themselves?
  • What are the most effective methods for receiving references?
  • How to value your clients?
  • Why is a client-for-life the best kind of client?
  • How to last among the clients?